Support
Frequently asked questions
Get quick answers to common questions about the ForSitePro application and working with our team.
Getting started
Is my ForSitePro Service a Month-to-Month subscription?
ForSitePro is available in an annual and/or multiple year subscription term. Pricing is provided at a monthly basis. Payments can be made quarterly or annually.
Is there a contract?
Yes. ForSitePro is available in an annual and/or multiple year subscription term.
How long does it take to implement ForSitePro?
We provide onsite training, live web training, and video guides.
What is the cost to add users?
$0. ForSitePro supports unlimited user licenses and there is no per-user charge.
How many user licenses are included with my ForSitePro subscription?
ForSitePro supports unlimited user licenses and there is no per-user charge.
Features & functionality
Can I see the backup data in my reports?
Yes. Users can drill down and see LIVE data within any report.
How is data backed up?
ForSitePro actively stores data with Microsoft, and data is backed up every minute, hour, day, and week.
Can ForSitePro submit electronic signatures for approval?
Yes.
Can users set up proactive notifications and alerts for change orders and other items?
Yes. Users can configure automated impact notifications for many items tracked and managed by ForSitePro.
I send the same report to my supervisor every month. Can ForSitePro automatically send the report without me manually sending it?
Yes. Users can set up auto-delivery of any report to anyone
In what format are reports provided?
ForSitePro enables users to send a link to any report that will always display live data. Users can also create a time-stamped PDF version of any report.
What kinds of modules does ForSitePro include?
ForSitePro supports Finance Management, Project Management, and Analytics, Forecasting, and Reporting.
Are ForSitePro’s reports customizable?
Yes. ForSitePro reports are fully customizable. Users can drag and drop real-time data to create any report. Users can also drill down and see the backup data within any report.
Can ForSitePro handle multiple funding sources?
Yes. ForSitePro’s customizable budget modules support multiple funding source tracking and management and program-wide resource allocation all in one software. Funding sources may include bond funds, state funds, and deferred maintenance funds.
What does ForSitePro’s main dashboard look like?
ForSitePro’s dashboards are completely customizable and can be customized for each user with real-time data at your fingertips.
Does the software work on multiple devices?
Yes. ForSitePro works on any device, including computers, tablets, and smartphones, with responsive design the makes access easy and user-friendly no matter your platform.
Ongoing support
What types of on-site services are included with my ForSitePro subscription?
The typical implementation takes 90 days or fewer, however, you can start using it on day one.
How often is ForSitePro updated? Do you notify customers when updates are made?
Yes. ForSitePro works on any device, including computers, tablets, and smartphones, with responsive design the makes access easy and user-friendly no matter your platform.
What is the cost to upgrade ForSitePro?
Yes. ForSitePro is available in an annual and/or multiple year subscription term.
What type of training is provided?
$0. ForSitePro supports unlimited user licenses and there is no per-user charge.
Does the package come with support?
ForSitePro supports unlimited user licenses and there is no per-user charge.
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